Somewhere in America, a business leader is
standing in front of an audience prepared to use the phrase “Our
most important asset is our people.”
Do you think they really mean it?
What about other key assets, for example:
1. Real estate 2. Rights to natural
resources like oil and gas 3. Cash reserves 4. Patents 5. The corporate
brand
OK, that’s not really a fair question
because people are not something that’s owned by the company. Your “people” do walk out the doors of your business
every night though. What would happen if
they didn’t come back to work the next day?
That could create a big mess, because for some organizations when you
lose people you lose income. But still,
nobody likes to be thought of as an object of production. So does the phrase “people are our competitive
advantage” set a little better with you? That one is not so great if you are a not-for
profit organization. After all, who are
they competing with? A phrase I’m
starting to think is now closer to the mark is “our people are our most
important source of influence.” In
fact, some social media tools like Klout andKred can provide a very real look at how personal brands
compare to corporate brands in the area of social influence. As you can see in the example above,
five members of DocuStar’s staff have Klout that rivals their corporate brand
score. So who gave Klout all the clout? That’s a good point and I’m not going to
argue whether Klout is the best measurement tool when it comes to measuring
social influence. Why should an
organization care if their employee’s have a strong personal brand? That’s a fair question; but I think you
already know the answer. In general,
people do business with other people they know, like and trust. Think about the combination of those three
words for a minute.
You’re talking about
a very credible source packed with influence and value. And I’ll take a building full of employee’s
like that any day of the week. |